Selecting the Correct Port for Your Printer in Windows 10. Follow these steps to select the correct printer port in Windows 10. Selecting the correct printer port keeps your printer from appearing offline.
Learn more about offline printer messages on our support site: http://support.hp.com/us-en/document/c04683578
For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpprintersupport.
More support options for your printer are available at http://hp.com/support.
Steps to select the correct printer port:
Open the Devices and Printers window.
Right-click and select Printer Properties.
Click the Ports tab.
Make sure the port type matches the connection type.
Select the port.
This video was produced by HP.
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