Selecting the Correct Port for Your HP Printer in Windows. Learn how to select the correct port for your HP Printer when you computer cannot communicate with your printer or when you receive a Printer Offline error in Windows.
Learn more about Printer Offline problems in Windows on our support site: http://support.hp.com/us-en/document/c04249080
For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpprintersupport.
More support options for your printer are available at http://hp.com/support.
Steps to select the correct port for your HP printer in Windows:
Click the Windows button.
Type devices and printers.
Select Devices and Printers.
Right-click your printer.
Select Printer Properties.
Click the Ports tab.
Make sure the port type matches the connection you are using.
If there are multiple listings for the same port type, change the selection to a different port.
This video was produced by HP.
Tags: Selecting the Correct Port for Your HP Printer in Windows, port, select, choose, printer offline, printer can't communicate, printer does not communicate, Windows, HP, Hewlett Packard, troubleshooting, tutorial, howto, diy, electronics, printer, how to, support, help, learn, yt:cc=on